bfgIlinalta
Moderator
Moderator
3,807 Posts

Please post any TECH ISSUES for Banana Bugs here.

[Post New]by bfgIlinalta on Jan 9, 17 4:19 PM
Howdy Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. That said, it may be possible that the older technical issues page is helpful for some players or may provide assistance for common issues, so if you'd like to read through that post, it is linked below for convenience:

Post any Banana Bugs technical issues here only

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgIlinalta

 

Re:Please post any TECH ISSUES for Banana Bugs here.

[Post New]by Bassman55 on Mar 25, 17 7:38 PM
Hi I have Banana Bugs installed on my Big fish app. When I go to buy it it says it is not available ??? If it is installed can I not buy it? Already in my machine. PC.
Mark

 
Jurinne
Clownfish
Clownfish
606 Posts

Re:Please post any TECH ISSUES for Banana Bugs here.

[Post New]by Jurinne on Aug 24, 17 11:33 AM
I have played the same level three times. Each time I get 100% coverage and nothing happens. I don't get any points, I don't get any bananas. The game just sits there. The screen is not frozen but I can't advance.

Other times the pea shooters have not shot anything. Sometimes I have four pea shooters and only one or two bugs get shot.

And, most of the time I have to double click to do anything. On three separate computers.

I love this game. But to have to start over AGAIN is unacceptable. I understand that games have glitches. But this one is riddled with them.

 
 
 
 
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