bfgIlinalta
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Please post any TECH ISSUES for Fish Tycoon here.

[Post New]by bfgIlinalta on Jan 29, 17 10:57 AM
Howdy Everyone,

If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. However, we do know that some players appreciate being able to see past reports of issues just in case workarounds or suggestions were given, so please feel free to read through the last thread of technical issues below as well as posting your issue here:

Please post any TECH ISSUES for Fish Tycoon here! (old)

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

When posting in this thread and also when contacting our Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgIlinalta

Edited on 01/29/2017 at 10:58:08 AM PST


 

Stuck in Stop Time

[Post New]by arobynbird on Mar 19, 17 3:22 PM
I have my Fish Tycoon stuck on Stop Time. I cant get it to go back to play. I go to options hit 2x time or Normal time play then go to another player when I return to the player it is back in Stop Time at the same point I was at when I started today.

 

Re:Please post any TECH ISSUES for Fish Tycoon here.

[Post New]by Criseist on Apr 25, 17 9:10 PM
I am experiencing an error where everything, my mouse, the fish, etc., all just jitter and jump about without reason. I'm on a windows 10 desktop computer, any ideas?

 

Game wont load, Windows 10

[Post New]by Joeborz on Jun 18, 17 7:31 PM
Getting a GapiDraw errror that the graphics card does not support 800X600 resolution. The game then force closes and exits.

 

Re:Please post any TECH ISSUES for Fish Tycoon here.

[Post New]by ktpie314 on Jun 21, 17 4:22 AM
Why do you guys let us spend money on games if they aren't going to work? After downloading and paying for this game I now see all of these complaints about the game not loading. Maybe then you take the game off the market? Why allow us to keep wasting our money... I have a pretty new Mac and have never had problems trying to play any other game but this game doesn't work at all. And no I don't need a new video card or whatever. When you see that so many people are having problems and yet you [keep] locking the threads where we talk about it thats just wrong. FIX THE GAME. STOP LETTING PEOPLE DOWNLOAD IT AND TAKING THEIR MONEY. I get an error after i click multiple times because it would saying ERROR 809 multiple games playing...no... not playing any other games...

 
 
 
 
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