Sylviah1
Jellyfish
Jellyfish
14 Posts

Access Violation

[Post New]by Sylviah1 on Feb 6, 17 7:12 AM
Hi All I purchased this game, I got to level 12. Then when I have tried to play it today, it will not load and I get a white box saying Access Violation 0x0047EE27. Can anyone help me with this problems . I was really enjoying this game. Thank you.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Access Violation

[Post New]by bfgBellerophon on Feb 6, 17 11:19 AM
Hi Sylviah1,

I'm sorry to hear that when playing your game, an access violation error message appears. It is recommended to refer to the troubleshooting steps in the following help article from the Big Fish Games Help Pages as it is specific to this message:

Access Violation

If you continue to experience the message, please reach out to our Technical Support Team. The support team has the tools to further assist.

Since this is regarding a technical issue, moving forward we ask that they be placed in the following designated thread:

Please post any TECH ISSUES for Medieval Defenders here.

Thank you for your patience and understanding as I will go ahead and lock this thread to redirect it to the one above. Feel free to PM any of the moderators if you have any questions.

bfgBellerophon

 
 
 
 
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