access violation

[Post New]by hullcity1 on Feb 26, 17 4:05 PM
game installs but wont open then says program terminated this is happening with all ers games ever since driver update wth windows 10 seems ers studios r using old driver for there games any 1 help me

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:access violation

[Post New]by bfgBellerophon on Feb 27, 17 12:17 PM
Hi hullcity1,

I'm sorry to hear that when trying to play this game, an error message appears and the program is terminated. It is highly recommended to refer to the following help article from the Big Fish Games Help Pages as it is specific to this error message:

Access Violation

If you continue to have issues, feel free to reach out to our Technical Support Team. The support team has the tools to further assist.

Since this is regarding a technical issue, moving forward we ask that they be placed in the following designated thread:

Please post any TECH ISSUES for Haunted Legends: The Secret of Life here

Thank you for your understanding as I will go ahead and lock this thread to redirect it to the one above. If you have any questions, feel free to PM any of the moderators. We are happy to help in any way that we can.

bfgBellerophon

 
 
 
 
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