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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by jeff_C on Jan 1, 16 7:05 AM
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Rubbish response from Customer Support after i reported all the problems that now seem to take up 3 pages of this forum:
Response By Email (Big Fish) (December 27, 2015 04:13 PM)
Hi Jeff,
We've recently received frequent reports of Found: A Hidden Object Adventure crashing after trying to reach Santa's house during the Christmas Event.
We apologize for any inconvenience this has caused. We just wanted to reach out to players to let them know this issue has been escalated to the appropriate team for further investigation.
If you're experiencing an issue other than crashing on Santa's house or if you have further questions, please don't hesitate to reply to this email, and a representative will respond with a more personalized reply as soon as they're able to.
Sincerely,
Big Fish Games Support Team
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by jodiFL on Jan 2, 16 1:38 PM
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still cant get into Santas house but there are the items needed to explore Santas house available. Can we expect it to be fully available soon?
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