mountain71
Squid
Squid
74 Posts

please reinstate tournament achievement reward

[Post New]by mountain71 on Mar 19, 17 8:28 AM
what are they thinking: come on seriously! for all of us players, whom played diligently though to earn that achievement award then out of the blue it's taken right out from under us. sure the complants about the tournament were legit; but don't penalize those of us whom struggled to earn that reward. so please rectify award issue! seriously! oh the pain,frustration delivered unto us; talk about turning the kettle black. clarifying achievement reward [number of achievements completed; had 242 out of 246 so now end up with 239 not taking about pets.completed tournament reward

Edited on 03/20/2017 at 12:11:48 PM PST


 
Dbingamen
Angelfish
Angelfish
1,077 Posts

Re:please reinstate tournament achievement rewards

[Post New]by Dbingamen on Mar 19, 17 8:47 AM
I agree! I realize that there were some who cheated to get these achievements but there were many, many more of those who did not. Those achievements were difficult to get and to just void them is not at all right for those of us who took the time and, perhaps, used diamonds to get them.

Edited on 03/19/2017 at 9:03:46 AM PST


 
BooBoo9339
Minnow
Minnow
279 Posts

Re:please reinstate tournament achievement rewards

[Post New]by BooBoo9339 on Mar 19, 17 11:24 AM
Sadly, I used diamonds, and lots.



BooBoo

 

Re:please reinstate tournament achievement rewards

[Post New]by GulfCoastGuppy on Mar 19, 17 12:47 PM
I prefer a "wait and see" outlook. Right now we are noticing small, almost subtle changes taking place, and they haven't seemed to affect our games like the updates used to "fix" things. Not wrought with glitches. I tend to think that some other achievements, avatars, pets or other rewards will be made available again once the tournaments are re-introduced.

 
mrs23
Minnow
Minnow
275 Posts

Re:please reinstate tournament achievement rewards

[Post New]by mrs23 on Mar 19, 17 7:56 PM
I still have the 2 avatars and the pet for the tournament achievement. Not sure what you are asking for. Although I feel very sorry for those that were not able to get all 3 before they ended the tournaments. They should just give them to everyone at a certain level. I, too, spent hundreds of diamonds to get the 3 awards.

 
Annelliegram
Dolphin
Dolphin
6,927 Posts

Re:please reinstate tournament achievement rewards

[Post New]by Annelliegram on Mar 20, 17 12:01 AM
mrs23 wrote:I still have the 2 avatars and the pet for the tournament achievement. Not sure what you are asking for. Although I feel very sorry for those that were not able to get all 3 before they ended the tournaments. They should just give them to everyone at a certain level. I, too, spent hundreds of diamonds to get the 3 awards.


The tournament achievement, Tournament Topper, has now been removed from the list of achievements.....

For those players who received each of the Avatars and Champion, their Avatars and pet remain.....

However, for those players who did not get in the top 100 either 1 or 3 times to get either or both avatar, the avatars are also missing/removed from their available avatar list.

 
mrs23
Minnow
Minnow
275 Posts

Re:please reinstate tournament achievement rewards

[Post New]by mrs23 on Mar 20, 17 5:28 AM
Annelliegram wrote:
mrs23 wrote:I still have the 2 avatars and the pet for the tournament achievement. Not sure what you are asking for. Although I feel very sorry for those that were not able to get all 3 before they ended the tournaments. They should just give them to everyone at a certain level. I, too, spent hundreds of diamonds to get the 3 awards.


The tournament achievement, Tournament Topper, has now been removed from the list of achievements.....

For those players who received each of the Avatars and Champion, their Avatars and pet remain.....

However, for those players who did not get in the top 100 either 1 or 3 times to get either or both avatar, the avatars are also missing/removed from their available avatar list.


I get all of that part. It is just that the way some people answered it was like their already gotten rewards disappeared along with the Tournament Topper achievement. Even the subject title says "please reinstate tournament achievement rewards", a reference to the fact that the rewards (2 avatars, 1 pet) are gone also. (At least that was how I took/read it.) I apologize for answering to this thread.

Edited on 03/20/2017 at 8:40:26 AM PST


 
bfgPanthalassa
Flounder
Flounder
2,450 Posts

Re:please reinstate tournament achievement reward

[Post New]by bfgPanthalassa on Mar 21, 17 11:19 AM
Hi Everyone,

I understand that there's some concern regarding the tournament related achievements in Midnight Castle, and I wanted to stop in here with some info and clarification.

For the foreseeable future, the Tournament Feature has been disabled in the game as the team looks into some issues that have been reported. Since those achievements related to tournaments aren't able to be completed without that feature, they have also been disabled for the time being.

While this is the case, any achievement rewards that have already been received shouldn't disappear from people's games. If anyone see's that a reward they've already collected isn't appearing in their profile, I encourage contacting our Midnight Castle Support Team with your player ID. Our Reps have access to the tools needed to investigate the situation, and they'll be happy to help as much as they can. Info on locating the ID can be found on that Support Team page.

Additionally, while the Moderation Team doesn't generally receive information on ongoing investigations, we'll be sure to update the forums with any new information we receive. For more information on this, I encourage checking out the following announcement:

An Announcement Regarding Midnight Castle Tournaments- December 1, 2016

Thank you all for your patience and understanding. I hope that this information has been able to help, and please feel free to contact an active Moderator if you have any questions or concerns.

bfgPanthalassa

 
donnaamelia
Lobster
Lobster
87 Posts

Re:please reinstate tournament achievement reward

[Post New]by donnaamelia on Mar 23, 17 7:56 AM
I have lost the achievement "Tournament Topper" from the achievement list, but have kept the avatars and the big orange cat.
When I read the message from Panthalassa, I understood it as we would get the achievement back again, and I wrote to Support Team to ask. I got this friendly letter back.

[Removed by Moderator]

So if you once HAVE earned the avatars and the cat, they should not disappear, only
the achievement from the list, so you now have less finished achievements than before. Hope it will clear this up for you.
Donna Amelia

Edited on 03/24/2017 at 3:06:54 PM PST


 
bfgPanthalassa
Flounder
Flounder
2,450 Posts

Re:please reinstate tournament achievement reward

[Post New]by bfgPanthalassa on Mar 24, 17 3:10 PM
Hi Everyone,

I wanted to stop in to confirm what donnaamelia posted. Thank you for taking the time to post that clarification! As they mentioned, if a user has already claimed the Tournament achievement avatars and pet those should remain in their game. However, the achievement itself will still be gone from the list.

I also wanted to post a quick reminder of the Forum Rules for us all to keep in mind. Specifically:

Keep private matters private. Do not repost or discuss any private messages or emails you receive from other forum users, moderators, or Customer Support. Protect the privacy of other forum users by keeping real names and emails out of public posts.


We request that users please refrain from posting copies of or excerpts from any emails they've received from our Customer Support Team. This way we can help to maintain the privacy of everyone involved, as well as keep the forums an accessible and enjoyable place for all who'd like to participate.

Thank you for your understanding.

bfgPanthalassa

 
 
 
 
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