Screen stays black with music in background

[Post New]by zmxgfg on Mar 20, 17 1:29 PM
Screen stays black with music in back ground, arrow icon eventually changes. But you can not play the game screen remains black. I have deleted and restarted the computer several times and reinstalled the game. What is the problem all other games play just fine?

 

Re:Screen stays black with music in background

[Post New]by JuanitaMora on Mar 24, 17 5:59 PM
I've had this issue on about 4 other games. My advice is to download "PLAY" free every game you are interested in purchasing to make sure it operates on your computer... specifically W-10. I have asked BigFish techs many times regarding this and they have no fix I am aware of. Contact them and ask for a game coupon to get a new game "you are able to play."

 
 
 
 
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