New phrases

[b] I've had FlipWords 2 for some time and LOVE it, but when I first started using/playing it, it would add new phrases nearly every time I logged on. Now, it acts as though it's trying to get new ones, but then a message pops up saying "no new phrases available" and that I've played through 34% of the available ones.
I've 'created' many, many phrases and sent them in.....surely I can't be the only one doing that!!
Do you have to reach a certain percentage of phrases used before it downloads more? Is there a trick to all this that I don't know about? Do I have to get down to 0% before new phrases will download??
Just want to know!
Thanks!

I am having the same problem. Mods, please reply to this problem. Customer service couldn't help me.

I have played 100% of my games and cannot get anymore. Please HELP!!!