laupen
Jellyfish
Jellyfish
14 Posts

UPDATE ERROR

[Post New]by laupen on Apr 7, 17 11:10 AM
Having updated NOW the game does not start!!

This is a joke BigFish..

The game constantly crashes and NOW THIS..

REFUND REFUND REFUND

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:UPDATE ERROR

[Post New]by bfgBellerophon on Apr 7, 17 11:19 AM
Hi laupen,

I'm sorry to hear that after updating your Wedding Salon 2 game, it tends to not start on your computer. We definitely want to help get things up and running.

If you would like to troubleshoot, it is recommended to try and run the game as an administrator so that it can obtain the necessary permissions to run properly. Below is the specific Big Fish Games Help page with these steps:

Run Game as Administrator

Since we don't have the tools to access your account from the forums, please reach out to our Customer Support Team for further assistance. The Support Team has the tools to look into a refund for you.

Thank you for your patience and understanding. Since this is regarding a technical issue, moving forward we ask that they be placed in the following designated thread:

Please post any TECH ISSUES for Wedding Salon 2 here.

By posting in the above thread it helps the appropriate teams identify trends in what players are experiencing. To help centralize these issues, I'm going to go ahead and lock this thread to redirect it to the one above. Feel free to PM any of the moderators if you have any questions. We are happy to help in any way that we can.

bfgBellerophon

 
 
 
 
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