Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Chimeras: Mark of Death Collector's Edition here.

[Post New]by Daxadillion on May 4, 17 1:38 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 05/04/2017 at 6:36:00 AM PST


 
belamba
Angelfish
Angelfish
1,058 Posts

Re:Please post any TECH ISSUES for Chimeras: Mark of Death Collector's Edition here.

[Post New]by belamba on May 4, 17 3:05 AM
Ever since I bought a new MacBook pro I've had issues getting games to run properly. Everything is up to date.

The cursor wouldn't move at the start of the game, then it kept separating so I had custom cursor and system cursor at the same time. I tried turning custom cursor off, but that made the game impossible to play.

Also, on one puzzle no matter how many times I pressed skip, the puzzle didn't;t skip. I exited the game, and went back in and it let me skip after three attempts.

I like the game but I'm not sure about buying it, as it has too many glitches.

I'm running macOS Sierra 10.12.4.

Any ideas any tech people please. I bought a new machine as it's faster with better graphics card, so don't know why I'm having so many issues.

 
Izziewizz
Guppy
Guppy
116 Posts

Re:Please post any TECH ISSUES for Chimeras: Mark of Death Collector's Edition here.

[Post New]by Izziewizz on May 4, 17 3:44 AM
I've bought the game, and the download file is only named 1.exe. It opens Game Manager and then nothing else happens.

I have to go out now but I'm hoping this will be addressed by the time I return and try to download the game again.

 
glb613
Guppy
Guppy
176 Posts

Re:Please post any TECH ISSUES for Chimeras: Mark of Death Collector's Edition here.

[Post New]by glb613 on May 4, 17 5:35 AM
I'm not having any problems running this game on my iMac or Macbook. I have the latest OS on both. As a rule, I don't play these type of games on my Macbook because of the heat created.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Please post any TECH ISSUES for Chimeras: Mark of Death Collector's Edition here.

[Post New]by bfgBellerophon on May 4, 17 6:36 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend visiting Big Fish Games Help. Checking out the help articles in Big Fish Games Help is always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Problems Downloading or Installation Failed
Mac Game Troubleshooting
Run Game as Administrator

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If you are not able to get a game working properly using Big Fish Games Help, please get in touch with our Customer Support team. You can find a link to contact our Support team on the front page of Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.[/color]

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBellerophon

 
 
 
 
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