cant go full screen

[Post New]by 47iron on Apr 17, 10 1:10 PM
I bought this game and I have windows 7, and I can not get this game to go full screen, it opens and plays as a small box on my screen. other than that it plays just fine, I just cant see it, anyone know what to do to fix it?

 
bfgTigris
Salmon
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Re:cant go full screen

[Post New]by bfgTigris on Apr 17, 10 1:15 PM
Welcome to the pond 47iron!

It sounds like this may be a display issue. Sometimes updating your video card drivers and/or Direct X can fix this. Almost all of these updates are free as well. Here is a link to our help article with more information. Game Crashing, Freezing, or Blank Screen

You can also contact Customer Support by clicking on the green envelope to the right of the screen, and then clicking "Contact Us" at the bottom left of the next page.

Or if you're a Big Fish Game Club member, you can connect to Live Chat Monday-Friday 9:30am-4:30pm PST.

Hope this helps!
bfgTigris

 

Re:cant go full screen

[Post New]by horrorqueen99 on Jan 6, 13 11:27 PM
I know this is an older post, but I just re-downloaded this on my new computer that is running windows 8. I cannot go full screen either. All the drivers are updated at this is a new machine. I can click full screen but nothing happens. Why?

 
 
 
 
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