can not play

[Post New]by flaema on May 10, 17 12:23 PM
says Microsoft windows 98 SE or later. Have windows 2010...any sugestions?

 

Re:can not play

[Post New]by maudlee on May 27, 17 9:04 AM
I also have this problem with windows ten. Why isn't Big Fish addressing this???? We paid for this game and now can't play

 

Re:can not play

[Post New]by byers4772 on Jun 4, 17 11:56 AM
I also have this issue on a Windows 10 pc. I was hoping there was a resolution to this issue. It looks like they had the issue with Windows 7 and fixed it back in 2009. Hopefully Big Fish will address this issue soon. These look like fun games.

 
Firewitch
Jellyfish
Jellyfish
13 Posts

Re:can not play

[Post New]by Firewitch on Aug 14, 17 3:09 PM
I, too, have this problem. Is there a solution? The other Yard Sale Hidden Treasures: Sunnyvale has the same issue.

Need a solution!!!!!

 
bfgIlinalta
Moderator
Moderator
3,807 Posts

Re:can not play

[Post New]by bfgIlinalta on Aug 14, 17 4:27 PM
Hello Everyone,

Before I start, I want to thank everyone here for their patience while waiting on a response. It sounds like the game is requesting players have a certain version of Windows or better, but players already have installed an appropriately later version of the operating system.

Since players are receiving this message, I recommend contacting our Technical Support Team for further support with this game. Our Reps will be certain to follow up to ensure you're not stuck with a game you're unable to play.

Also, since this is discussing a technical issue for the game, I am going to lock this thread and request further discussion of this issue or reports of new ones be provided to the following, designated thread for this game:

Please post any TECH ISSUES for Yard Sale Hidden Treasures: Lucky Junction here!

Posting technical issues there helps both the teams behind the game as well as our moderators better understand the impact of player reported issues as well as helps both respond more rapidly to those reports. Thanks for understanding.

Thank you for your time as well. Don't hesitate to PM any of our moderators with further questions. We are all happy to listen and help out as best we can.

bfgIlinalta

Edited on 08/14/2017 at 4:27:43 PM PST


 
 
 
 
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