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Please post any TECH ISSUES for Big City Adventure - San Francisco here.

[Post New]by bfgIlinalta on Jul 2, 17 4:17 PM
Howdy Everyone,

If you are having problems getting the game to work correctly, we highly recommend visiting Big Fish Games Help. Checking out the help articles in Big Fish Games Help is always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen

Game Compatibility

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. That said, if players would like to see previously reported issues, the following thread contains those past reports:

Post any Big City Adventure - San Francisco technical issues here only (old)

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using the Big Fish Games Help pages, please get in touch with our Customer Support team. You can contact our Support Team with the form on that linked page. It would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.[/color]

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'



Re:Please post any TECH ISSUES for Big City Adventure - San Francisco here.

[Post New]by Mzmiddle on Oct 23, 17 11:51 PM
I can't get level 107 in San Francisco to open. I just keep getting the warning that I have to go through level 107 to get to the local. But level 107 won't open. I've tried enlarging it and touching the screen again but is not picking it up and refers me to the local that I'm not ready to help.

Please help!!

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