The Secret Order: Bloodline

[Post New]by brendaljackson48 on Aug 3, 17 9:21 AM
I need help downloading and playing my game

 

Re:The Secret Order: Bloodline

[Post New]by brendaljackson48 on Aug 3, 17 9:33 AM
I can't play the game I paid for.

 
sazoria
Clownfish
Clownfish
649 Posts

Re:The Secret Order: Bloodline

[Post New]by sazoria on Aug 3, 17 9:52 AM
What exactly is the problem?

 

Re:The Secret Order: Bloodline

[Post New]by brendaljackson48 on Aug 3, 17 12:00 PM
can someone please help me to download my game? i don't understand how.

 
sazoria
Clownfish
Clownfish
649 Posts

Re:The Secret Order: Bloodline

[Post New]by sazoria on Aug 3, 17 7:23 PM
Do you have the big fish game manager installed on your computer?

If so then this is what you do on a PC computer- (I can't help you for a Mac computer)
You should double click on the shortcut of the game manager on your desktop in order to open it.
Click on Purchase History on the left of the game manager window.
Scroll through the list of games to find the one you want.
If it isn't already installed on your computer then it should say Download in a blue button to the right of the game title.
Click on download.
A popup will appear with options saying Run, Save Cancel.
Click on Run.
The game will begin to download and you will be able to see it's progress if you click on the Queue option on the left of the game manager window.
When the download is done another popup will appear asking for permission to install the game on your computer- Click Yes.
You can then see the installation process on the queue page of game manager.
When the installation has completed then a shortcut to the game will appear on your desktop.
Double click game icon to play.

If you don't have the game manager installed then you will have to install it on your computer first.
Log into your account on this site.
Hover mouse over the thing that says brendaljackson48's account at the top of the page in the blue bar.
Click on Purchase history in drop down menu.
Scroll down to find game.
Click download next to game.
The game manager will automatically be downloaded first so that your games can be installed on it.
If it asks you whether you want to run, save or cancel game manager installation click run. If it asks you for permission to continue click Yes.Then do the same for the game downloading process.

For future reference all this can be done as soon as you have purchased a game. The page will refresh after purchase to give you a receipt.
There will be an option to click down load games- then you just follow the same process I.e. Click Run, Click Yes,- until the game is installed.

If this doesn't work then you can contact customer support for more help.
At the bottom of this page click customer support.
Click More.
Click contact customer support.
Click contact customer support by email.
Type massage and send.
Good luck

 
 
 
 
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