Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Witches' Legacy: Covered by the Night here.

[Post New]by Daxadillion on Aug 11, 17 12:37 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 08/11/2017 at 8:21:54 AM PST


 
bfgBeruna
Moderator
Moderator
2,525 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Covered by the Night here.

[Post New]by bfgBeruna on Aug 11, 17 8:21 AM
Howdy Everyone!

If you are having problems getting the game to work correctly, we highly recommend visiting Big Fish Games Help. Checking out the help articles in Big Fish Games Help is always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility (Computer)
Mac Game Troubleshooting

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If you are not able to get a game working properly using Big Fish Games Help, please get in touch with our Customer Support team. You can find a link to contact our Support team on the front page of Customer Support Team, it would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBeruna

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Covered by the Night here.

[Post New]by dollyflower on Sep 7, 17 3:29 PM
No tech problems. Windows XP.

 
Jorie10
Minnow
Minnow
221 Posts

Re:Please post any TECH ISSUES for Witches' Legacy: Covered by the Night here.

[Post New]by Jorie10 on Sep 23, 17 12:30 PM
FYI: No tech issues for Win10 for me. No issue with screen resolution, as was reported for the CE version. No lag when loading scenes either. Really enjoying this game!

 

Re:Please post any TECH ISSUES for Witches' Legacy: Covered by the Night here.

[Post New]by Enigma_mom66 on Feb 10, 18 11:05 AM
Chapter 3 Cloudy Island....I went to get the Wisp and it disappeared as if I had it but hasn't shown up in my Inventory. I now cannot proceed past this screen. I am playing on PC Windows 10. How do I proceed? How do I re-obtain the Wisp?

Thank you.

Edited on 02/10/2018 at 11:07:36 AM PST


 
 
 
 
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