Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Danse Macabre: Curse of the Banshee here.

[Post New]by Daxadillion on Aug 18, 17 12:35 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 08/18/2017 at 9:48:36 AM PST


 
bfgBeruna
Moderator
Moderator
2,525 Posts

Re:Please post any TECH ISSUES for Danse Macabre: Curse of the Banshee here.

[Post New]by bfgBeruna on Aug 18, 17 9:48 AM
Howdy Everyone,

If you are having problems getting the game to work correctly, we highly recommend visiting Big Fish Games Help. Checking out the help articles in Big Fish Games Help is always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Run Game as Administrator
Game Compatibility (Computer)

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using the Big Fish Games Help pages, please get in touch with our Technical Support Team. You can contact our Support Team with the form on that linked page. It would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgBeruna

Edited on 08/19/2017 at 8:08:33 AM PST


 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Danse Macabre: Curse of the Banshee here.

[Post New]by dollyflower on Jan 10, 18 4:38 PM
No tech problems. Windows XP.

 
 
 
 
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