Screen size and game controls.

[Post New]by Baroness225 on Aug 25, 17 10:36 PM
Is anyone having difficulty opening this game to access the controls?
Whenever I open the game, the game screen is oversized and not centred . I can't even get to the minimise control in the top right hand corner. I tried to change the settings on the monitor with no success. Any ideas or tips?

 

Re:Screen size and game controls.

[Post New]by nadinenn on Oct 10, 17 6:04 PM
I'm having the same problem, please advise.

 
bfgBellerophon
Marlin
Marlin
9,130 Posts

Re:Screen size and game controls.

[Post New]by bfgBellerophon on Oct 11, 17 11:27 AM
Hi Baroness225 and nadinenn,

Welcome to the forums! I'm sorry to hear that there is some trouble with the controls in this specific game. It is recommended to run the game as an administrator so that the necessary permissions can be obtained to run smoothly. Please refer to the following Big Fish Games Help pages with these steps:

Run Game as Administrator

If you continue to have issues, please then reach out to our Customer Support Team. The Support Team has the tools to provide assistance.

Since this is regarding a technical issue, moving forward we ask that they be placed in the following designated thread:

Please post any TECH ISSUES for Big City Adventure: Paris here.

Thank you for your understanding as I will go ahead and lock this thread to redirect it to the one above. If you have any questions, feel free to PM any of the moderators.

bfgBellerophon

 
 
 
 
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