12,864 Posts

Post any Downbeat technical issues here only

[Post New]by bfgFlounder on Apr 30, 10 1:22 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

513 Posts

Re:Post any Downbeat technical issues here only

[Post New]by Leanda1 on May 5, 10 3:32 PM
Dont know if anyone else had this problem or not but it downloaded fine then when I went to play it just freezes up. Never got a chance to play or crash at that matter.

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