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Please post any TECH ISSUES for PuppetShow: Mystery of Joyville here.

[Post New]by bfgBellerophon on Sep 27, 17 9:20 AM
Hello everyone!

If you are having problems getting the game to work correctly, we highly recommend visiting Big Fish Games Helpas they are always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped many people correct these types of problems in the past:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Run Game as Administrator

If you are not able to get a game working properly using Big Fish Games Help, please get in touch with Customer Support Team. It would be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'



Re:Please post any TECH ISSUES for PuppetShow: Mystery of Joyville here.

[Post New]by RaptorHunter182 on Mar 18, 18 12:36 PM
I downloaded PuppetShow on ny Galaxy S8 and when i went to start the app it wouldn't load. It just stayed on the black screen and nothing would happen. I tried to uninstall and reinstall the game multiple times but nothing is working please help!

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