game crash

[Post New]by GreatLandshark on May 5, 10 3:28 AM
just as i build the foundry and visit the mage bang the game crashes
this is in windows vista on a solid computer so i am wondering if anyone else has had this problem. Not in love with the save only at chapter end idea..

 
MISKAJ
Starfish
Starfish
55 Posts

Re:game crash

[Post New]by MISKAJ on Feb 21, 13 1:32 PM
[b]Well I am at the Singing Sands or whatever it is and had to build a well.
Thought I would build up some goodie points of things and the darn thing crashed TWICE within the hour!
Disgusting!
Afraid to start it again without stopping and saving in between times!
Any clues on why? Mine is a new puter with latest in Windows and some of my older games won't even play on here!

 
bfgSeine
Stingray
Stingray
5,158 Posts

Re:game crash

[Post New]by bfgSeine on Feb 21, 13 2:08 PM
Hi MISKAJ and GreatLandshark,

I'm sorry to hear that you're running into some crashing issues with the game. That's definitely no fun, but it may help to make sure that your game related programs and drivers are fully updated. Our help article here covers how to do that if you want to give it a try:

Game Crashing, Freezing, or Blank Screen

If those tips aren't working, please let our Tech Support Team know and they can look into that further for you.

We also have a dedicated technical issues thread for The Enchanted Kingdom: Elisa's Adventure already, so I'll go ahead and lock this thread. Please feel free to post any technical issues with the game here.

I hope that helps!

bfgSeine

 
 
 
 
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