Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Rainforest Solitaire here.

[Post New]by Daxadillion on Nov 29, 17 12:41 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 11/29/2017 at 8:47:14 AM PST


 
bfgArinelle
Moderator
Moderator
1,483 Posts

Re:Please post any TECH ISSUES for Rainforest Solitaire here.

[Post New]by bfgArinelle on Nov 29, 17 8:47 AM
Hi Everyone,

If you are having problems getting the game to work as it should, we highly recommend visiting the Big Fish Games Help pages as they are always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped past players correct various types of problems:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Run Game as Administrator

If you are not able to get a game working properly using the information in our Big Fish Games Help articles, please get in touch with the Customer Support Team. It would also be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide the most appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are looking for game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgArinelle

 
beckx020
Guppy
Guppy
185 Posts

Re:Please post any TECH ISSUES for Rainforest Solitaire here.

[Post New]by beckx020 on Dec 21, 17 8:02 AM
At the end of each hand, it doesn't let you use bombs or jokers you may have. Just pops up the retry window. So, you can only use them BEFORE the end. You might have 1 card left or 10. Can't DO anything with them to win the hand. This stinks and I consider it a bug. Who programs like that?

 
bfgArinelle
Moderator
Moderator
1,483 Posts

Re:Please post any TECH ISSUES for Rainforest Solitaire here.

[Post New]by bfgArinelle on Dec 21, 17 11:54 AM
Hi beckx020,

Thank you for the feedback about how power-ups can and cannot be used during a hand. I definitely understand how it could be helpful to use your power-ups at the end of a hand when normal options have been exhausted. We appreciate hearing from our players about what they do and do not enjoy about the games we offer so we can then pass that information along to the appropriate teams. Thank you for taking the time to let your thoughts be heard.

If there are remaining questions or concerns, please PM me or another Moderator at any time. We will be happy to do what we can to help.

bfgArinelle

 
 
 
 
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