Please post any TECH ISSUES for The Legacy: Prisoner Collector's Edition here.

A thread for any tech issues you may have. Please also include the operating system you are using.

The puzzles in the "Puzzles" section of "Extras". Do not work. The screens for each come up blank. In other words, you can't see what the puzzle pieces look like. Any help for this?

Playing on a MacBook Pro OS 10.8.5.

I also cannot play the Puzzles in the Extras section. I have completed the entire game, collected all morphing objects and completed all collections. The puzzles are completely white. If you click on 2 sections, the puzzle pieces briefly flash as they switch places, but then the screen is completely white again. That's some serious challenge to a simple puzzle!

I wonder if gaillavielle is also playing on a Mac...they didn't mention their system....anyone else having this issue?

I guess I'll go ahead and contact tech support, as video driver updates don't help and running as administrator isn't a Mac option. *sigh*, guess I'd better prepare for a coupon. Darn, I'd really like to play the puzzles I earned.

ETA: Uninstalled and reinstalled...no change.

I'm on a pc with windows 10. I can not do the constellation part. it stops after 3 lights I used the strategy guide as well.

I have the same problem with the constellation puzzle. I can light up 3 stars and then nothing. The hint won't work, I am lighting according to the Strategy guide, no luck. I am SO tired of games that are unplayable and the stock fixes from Tech Support that never work. Neither does doing a Dr. Felix. Please Bigfish, do something or make it easier to get reimbursed for the many less than perfect games!!!!!!!!!!!

Same problem with the constellation puzzle. I have the SE, but looked here on the CE forum page to see if anyone had same problem, and sure enough. Stops after lighting up 3 lights, plus HINT button does not work. Uninstalled and reinstalled. I have not bought the game yet, and am not going to until this glitch gets fixed. At least it happened in the trial period. Looks like a good game, so I do hope they get this fixed ASAP. .

Smart of you! I always play about 15 minutes of a new game before I buy, but I guess from now on I will wait until I can check out the technical issues on the forums. On the up side, although I will have to wait to play some games, I will save a TON of money!!!!!

Re the constellation puzzle. You have to click on the two "dragons" on either side once you do that puzzle to get them to turn their heads. Then in the resulting opening there is a Constellation MAP, which you need first before you can access and complete the Constellation puzzle. Just tyi.

Thank you so much, Jewel1111, that worked perfectly! I really appreciate the help because I was really enjoying this game! I really appreciate you taking the time to solve this for those of us who couldn't figure it out! You are the kind of BFG Forum contributor who makes this forum successful!!!!

Playing on a Mac OS X El Capitan, several weeks after the last poster of course as I bought the game and got sick, but am having the same problem as the other posters who could not access a picture on the extra puzzles at the end. I'm kinda ticked off at having missed 2 of the morphing objects and the game won't let me go back and find them now that I've finished. If other devs can do this, why not this dev? I wonder if that has something to do with the missing puzzle pictures.