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Did you know there is on board help in your game? You can get many preliminary questions answered. Then come to the forum and ask questions if you need more detail.
Step 1: Click the gear in the upper right corner of your game.
Step 2: Click the blue button labeled "Help"
Step 3: Select a topic you want to learn more about. They are brief descriptions and more detailed information will be found on the "Helpful Links for Midnight Castle" thread on this forum.
Step 4: You can quickly access the forum by clicking the blue button titled "Game Forum" in the Midnight Castle "Help" window.
Step 5: Have a problem with your game and need help from Big Fish Customer Support? Click the blue button labeled "Support" in the Midnight Castle "Help" window. A new browser tab will open to Big Fish support page. From there you can click the link in the upper right side labeled "Submit a request". Then proceed to filling out the help ticket.
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Here's the URL address to copy and paste into your URL search bar mentioned in step 3 for Helpful Links for Midnight Castle below:
http://forums.bigfishgames.com/posts/list/284084.page
Edited on 12/10/2017 at 10:32:42 AM PST
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Hey Everyone,
Thanks for putting this post together, silver_hawk! I think it could be really helpful for our new players, so I'm going to go ahead and sticky it to keep it easy to locate. Happy gaming, everyone!
bfgArinelle
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silver_hawk wrote:Did you know there is on board help in your game? You can get many preliminary questions answered. Then come to the forum and ask questions if you need more detail.
Step 1: Click the gear in the upper right corner of your game.
Step 2: Click the blue button labeled "Help"
Step 3: Select a topic you want to learn more about. They are brief descriptions and more detailed information will be found on the "Helpful Links for Midnight Castle" thread on this forum.
Step 4: You can quickly access the forum by clicking the blue button titled "Game Forum" in the Midnight Castle "Help" window.
Step 5: Have a problem with your game and need help from Big Fish Customer Support? Click the blue button labeled "Support" in the Midnight Castle "Help" window. A new browser tab will open to Big Fish support page. From there you can click the link in the upper right side labeled "Submit a request". Then proceed to filling out the help ticket.
*****************************************************************
Here's the URL address to copy and paste into your URL search bar mentioned in step 3 for Helpful Links for Midnight Castle below:
http://forums.bigfishgames.com/posts/list/284084.page
Also, if you do need help or advice on the forum, it might be quicker to look back over the last couple of pages; if something is puzzling you, it's more than likely that it has also bothered someone else and that they have asked about it.
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silver_hawk wrote:Did you know there is on board help in your game? You can get many preliminary questions answered. Then come to the forum and ask questions if you need more detail.
Step 1: Click the gear in the upper right corner of your game.
Step 2: Click the blue button labeled "Help"
Step 3: Select a topic you want to learn more about. They are brief descriptions and more detailed information will be found on the "Helpful Links for Midnight Castle" thread on this forum.
Step 4: You can quickly access the forum by clicking the blue button titled "Game Forum" in the Midnight Castle "Help" window.
Step 5: Have a problem with your game and need help from Big Fish Customer Support? Click the blue button labeled "Support" in the Midnight Castle "Help" window. A new browser tab will open to Big Fish support page. From there you can click the link in the upper right side labeled "Submit a request". Then proceed to filling out the help ticket.
*****************************************************************
Here's the URL address to copy and paste into your URL search bar mentioned in step 3 for Helpful Links for Midnight Castle below:
http://forums.bigfishgames.com/posts/list/284084.page
Hi there i'm a Newbie on Android. Your tip was very helpful! I didn't know about the forum button. Thanks a lot! Azevedina
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Mar144itsme, you get the medallions when you give gifts in the special Christmas room. ?
Edited on 01/06/2018 at 5:48:52 AM PST
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by daly55 on Jan 17, 18 9:34 AM
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sorry to post here but don't know where to post for friends request. New player level 17. Need friends pls add me
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Hi daly55,
Welcome to the forums! Friends are specific to the platform the player is using, so we have a few different threads where our players can find Friends to add. Those threads are listed below:
Friend Codes:
iOS Friend Codes
PC Friend Codes
Friends for Android
We also have another thread that contains a bunch of helpful links for players just getting started or who are looking for answers to some common questions. Here's a link to that thread as well:
Helpful Links for Midnight Castle
I hope this information helps out. Have fun stormin' the Castle!
bfgArinelle
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Hello temp_89120,
Thank you for taking the time to let us know your experiences in the recent Castle Challenge. We definitely want our lower level players to feel like they're able to participate if they'd like to take on the challenge, and I'd be happy to bring your feedback to those teams for future Castle Challenges. While our teams will be unable to change the currently running one, we definitely want to take this into consideration for any future challenges that are run.
Thank you for your time and for letting us know what would make the Castle Challenges better. If there are any further questions, please feel free to PM me or any of our other active Moderators. We are all happy to listen and help out as best we can.
bfgIlinalta
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Thank you for this and I apologize if I am posting this question in the wrong place.
I am confused about plants growths in certain scenes that began to show yesterday. I may not be describing them well. They appear to be dark spidery plants, some with red centers.
A few months ago there were green vines with elves that suddenly appeared, but wouldn’t allow me to interact with them. Eventually, they left.
Initially, I thought perhaps because I was new to the game it was something I wasn’t advanced enough in which to participate, but now that I am at level 50 I fear I am missing something important.
Can anyone fill me in?
Edited on 02/25/2018 at 11:48:06 AM PST
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bfgArinelle wrote:Hi daly55,
Welcome to the forums! Friends are specific to the platform the player is using, so we have a few different threads where our players can find Friends to add. Those threads are listed below:
Friend Codes:
<a href="http://forums.bigfishgames.com/posts/list/275474.page"> iOS Friend Codes</a>
<a href="http://forums.bigfishgames.com/posts/list/265608.page"> PC Friend Codes</a>
<a href="http://forums.bigfishgames.com/posts/list/293452.page"> Friends for Android</a>
We also have another thread that contains a bunch of helpful links for players just getting started or who are looking for answers to some common questions. Here's a link to that thread as well:
<a href="http://forums.bigfishgames.com/posts/list/284084.page"> Helpful Links for Midnight Castle</a>
I hope this information helps out. Have fun stormin' the Castle!
bfgArinelle
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![[Post New]](/templates/wanda/images/icon_minipost_new.gif) by Dez456 on Mar 7, 18 4:31 PM
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Hi can anyone help with the friends room I'm at the point where I have to help friends to get some post cards not sure how it works my id#684674
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Shermione wrote:Thank you for this and I apologize if I am posting this question in the wrong place.
I am confused about plants growths in certain scenes that began to show yesterday. I may not be describing them well. They appear to be dark spidery plants, some with red centers.
A few months ago there were green vines with elves that suddenly appeared, but wouldn’t allow me to interact with them. Eventually, they left.
Initially, I thought perhaps because I was new to the game it was something I wasn’t advanced enough in which to participate, but now that I am at level 50 I fear I am missing something important.
Can anyone fill me in?
I am so confused on your plants comment. I am at level 49 and have been playing over a year and have never seen this plant growth thing you are talking about. You sure it is Midnight Castle?
Edited on 03/17/2018 at 6:32:06 AM PST
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daly55 wrote:sorry to post here but don't know where to post for friends request. New player level 17. Need friends pls add me
We need to know your ID# in the game in order for us to add you as a friend. It is the most efficient way to add you in the game.
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