bfgZambezi
Dogfish
Dogfish
1,858 Posts

Post any PictoWords technical issues here only

[Post New]by bfgZambezi on May 17, 10 9:42 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. When posting in this thread, it also helps to mention whether you're playing the PC or Mac version of the game.

If you're experiencing glitchyness, slowness, or trouble displaying the game, the following help article has helped resolve common display issues in the past.

Game Crashing, Freezing, or Blank Screen

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.


 

Full Screen problem

[Post New]by 73LadyB on Jun 15, 11 8:42 AM
I am running Windows7 ultimate with WinXP and this game will not go to full screen no matter what I do. Any ideas? Thank you. 73LadyB

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:Post any PictoWords technical issues here only

[Post New]by bfgArnoStyx on Jun 15, 11 10:32 AM
Hey 73LadyB,

You may want to see if playing with the Screen Resolution settings on your computer will help; here is a help article with that information:

Screen Resolution

If that doesn't help, please feel free to get in touch with Tech Support for more help. Thanks!

-bfgArnoStyx

 
 
 
 
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