jlaney955
Sea Anemone
Sea Anemone
3 Posts

help on loading games with diretx9.0
[Post New]by jlaney955 on Oct 24, 08 3:20 PM
i cant seem to be able to,play the game swith the diret x 9.0 game sit loads and there is the game but when i entera name and hit play it just turns black or frezeesz computer please help i lovve playingthe game s

 
cesse47
Orca Whale
Orca Whale
20,337 Posts

Re:help on loading games with diretx9.0
[Post New]by cesse47 on Oct 24, 08 3:28 PM
jlaney955, this sounds like it's definitely a tech issue. I recommend you run and save your dxdiag file. Then email Tech Support and attach the dxdiag file. When they know how your PC is configured, they may be able to suggest something to help. Good Luck

 
jlaney955
Sea Anemone
Sea Anemone
3 Posts

Re:help on loading games with diretx9.0
[Post New]by jlaney955 on Oct 27, 08 11:33 AM
where do i find the dxdiag at i alwasy worry about deleting something, thanask

 
bfgAegean
Moderator
Moderator
1,568 Posts

Re:help on loading games with diretx9.0
[Post New]by bfgAegean on Oct 28, 08 9:35 AM
Hello jlaney955! Take a look at our help topic entitled - Updating My PC. It has instructions on how to get to your computer's dxdiag document. Once you get it, you can attach it in a email to Customer Support, who can be reached by clicking here. I hope this helps.

Happy gaming!

 
 
 
 
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