bfgZambezi
Dogfish
Dogfish
1,858 Posts

Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by bfgZambezi on May 20, 10 9:20 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. When posting in this thread, it also helps to mention whether you're playing the PC or Mac version of the game.

If you're experiencing glitchyness, slowness, or trouble displaying the game, the following help article has helped resolve common display issues in the past.

Game Crashing, Freezing, or Blank Screen

Mac Game Errors

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.


 
dannsh
Seahorse
Seahorse
30 Posts

Re:Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by dannsh on May 25, 10 5:53 PM
Game is crashing on completing Investigation #10 and loading next section of the game.

Process: DeathOnTheNile [18062]
Path: /Applications/Games/Agatha Christie - Death on the Nile.app/Contents/Resources/.Agatha Christie - Death on the Nile.app/Contents/MacOS/DeathOnTheNile
Identifier: com.bigfishgames.Agatha Christie - Death on the Nile.app
Version: ??? (1.0)
Code Type: PPC (Native)
Parent Process: launchd [80]

Interval Since Last Report: 157725 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 11116 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2010-05-25 18:43:29.066 -0600
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 797B225E-B3A6-4FE6-872D-226574078F68

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000000
Crashed Thread: Unknown

Error Formulating Crash Report:
Non-contiguous memory does not support view
0x93f9fcf0
0x94fa64ec
0x00095a68
0x00090cf0
0x00090368
0x000902d4
0x000a3c6c
0x000a3a18
0x0009f5e0
0x00003b1c
0x0000b04c
0x00002d38
0x00002b28
0x95753d28
0x0000c838
0x957260d4

Backtrace not available

Unknown thread crashed with PPC Thread State 32:
srr0: 0xffff926c srr1: 0x0200f030 dar: 0xc0000000 dsisr: 0x02200000
r0: 0xffffff90 r1: 0xbfffe2a0 r2: 0xc0000000 r3: 0x00000010
r4: 0x00000020 r5: 0x00000030 r6: 0x00000040 r7: 0x00000050
r8: 0x00000060 r9: 0x00000070 r10: 0x00000100 r11: 0x00000180
r12: 0x00000000 r13: 0x25511834 r14: 0xbfffff80 r15: 0x07ffffd0
r16: 0x00097358 r17: 0x00000001 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xbfffee30 r23: 0x00000c07
r24: 0x00508860 r25: 0x00508960 r26: 0x005b2c90 r27: 0x005b2c90
r28: 0x00000404 r29: 0x00000190 r30: 0xbfffe2a0 r31: 0x93f31c88
cr: 0x44042432 xer: 0x00000000 lr: 0xffff9188 ctr: 0x0007ffe3
vrsave: 0xffffff00

Binary images description not available



Edited on 05/25/2010 at 6:06:27 PM PST


 
Lucidus
Seahorse
Seahorse
31 Posts

Re:Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by Lucidus on Jun 7, 10 8:15 PM
Yeah, the same thing is happening to me. (Also a PowerPC Mac running OS X 10.5.8.) Tech support informs me that the game is Intel only - which is a little bit weird, because the first 10 chapters (investigations) ran just fine.

I must say I am not impressed with the way Big Fish handles Intel only games. I think it should be openly stated in the system requirements, rather than only being noted in a popup window when you attempt to download the game.

Further, their information is very poor. This game is Intel only, but not marked as such. I have encountered the same thing a number of times previously. Conversely, I have a couple of games which Big Fish described as Intel only which run fine on my PowerPC computer (after I got them from other gaming sites).

I wish they would give us a separate category, so those of us with older - but perfectly adequate - machines would know which games to consider. Big Fish is still, by far, my first choice for games like this, but it's getting harder every month.

Edited on 06/08/2010 at 4:16:48 PM PST


 

Re:Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by Bootzee on Aug 30, 10 9:49 AM
dannsh wrote:Game is crashing on completing Investigation #10 and loading next section of the game. Except mine doesn't load next section of the game.

Process: DeathOnTheNile [18062]
Path: /Applications/Games/Agatha Christie - Death on the Nile.app/Contents/Resources/.Agatha Christie - Death on the Nile.app/Contents/MacOS/DeathOnTheNile
Identifier: com.bigfishgames.Agatha Christie - Death on the Nile.app
Version: ??? (1.0)
Code Type: PPC (Native)
Parent Process: launchd [80]

Interval Since Last Report: 157725 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 11116 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2010-05-25 18:43:29.066 -0600
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: 797B225E-B3A6-4FE6-872D-226574078F68

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000c0000000
Crashed Thread: Unknown

Error Formulating Crash Report:
Non-contiguous memory does not support view
0x93f9fcf0
0x94fa64ec
0x00095a68
0x00090cf0
0x00090368
0x000902d4
0x000a3c6c
0x000a3a18
0x0009f5e0
0x00003b1c
0x0000b04c
0x00002d38
0x00002b28
0x95753d28
0x0000c838
0x957260d4

Backtrace not available

Unknown thread crashed with PPC Thread State 32:
srr0: 0xffff926c srr1: 0x0200f030 dar: 0xc0000000 dsisr: 0x02200000
r0: 0xffffff90 r1: 0xbfffe2a0 r2: 0xc0000000 r3: 0x00000010
r4: 0x00000020 r5: 0x00000030 r6: 0x00000040 r7: 0x00000050
r8: 0x00000060 r9: 0x00000070 r10: 0x00000100 r11: 0x00000180
r12: 0x00000000 r13: 0x25511834 r14: 0xbfffff80 r15: 0x07ffffd0
r16: 0x00097358 r17: 0x00000001 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0xbfffee30 r23: 0x00000c07
r24: 0x00508860 r25: 0x00508960 r26: 0x005b2c90 r27: 0x005b2c90
r28: 0x00000404 r29: 0x00000190 r30: 0xbfffe2a0 r31: 0x93f31c88
cr: 0x44042432 xer: 0x00000000 lr: 0xffff9188 ctr: 0x0007ffe3
vrsave: 0xffffff00

Binary images description not available



 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by bfgArnoStyx on Aug 30, 10 10:51 AM
Hi Fishies,

I'm sorry to hear that you've been having troubles with this game working on your Macs. The best thing to do is to contact Customer Support with the crash report so that they can further assist you with this issue. Thank you!

-bfgArnoStyx

 

Re:Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by newbornvamp03 on Oct 3, 10 8:54 PM
well ive played this over and over again and mine wont let me pause now i dont know why please help me thanx
p.s is it because ive played it to much please help me

 

Re:Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by newbornvamp03 on Oct 3, 10 8:56 PM
please help me mine wont let me pause any more and ive played the game over and over again and its never once done this please help me thanx

 

Re:Post any Agatha Christie - Death on the Nile technical issues here only

[Post New]by Pendelphin on Jun 25, 11 10:35 PM
I am also having the problem of finishing level 10 and then crashing. My computer (MAC OX10) tells me if the game is intel before I download and it didn't for this game.

Edited on 06/27/2011 at 10:37:32 PM PST


 
 
 
 
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