Doesn't even load the first scene - prologue error message

[Post New]by friendlyalien on May 24, 10 3:23 PM
Another game with errors. Can't even get to the first scene before errors show up. I wish these guys would test more before they released.

 
bfgTigris
Salmon
Salmon
2,693 Posts

Re:Doesn't even load the first scene - prologue error message

[Post New]by bfgTigris on May 24, 10 3:36 PM
Welcome to the pond friendlyalien!

We do our very best to test each game on a variety of computer types and configurations. However, even with an army of game testers working 24 hours a day we still would not be able to insure that we test for every possible combination of Operating System, Video Cards and Software Updates that are used by everyone.

I would suggest contacting our Customer Support by clicking the green envelope to the right. They are really great and will help you out however they can. It will help if you tell them the error you are having and what area of the game you are in so they can give you specific help.

bfgTigris

 
 
 
 
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