bfgFlounder
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Post any Mysterious Travel - The Magic Diary technical issues here only

[Post New]by bfgFlounder on Jun 5, 10 1:50 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game
Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team. The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.


 

Re:Post any Mysterious Travel - The Magic Diary technical issues here only

[Post New]by indigo_ladybug on Jun 6, 10 2:05 PM
when one turns off the crappy music, it would be nice if it did not still play albeit at a mosquito whine level. aggravating. ZzzZzz

 
phatkhat
Stingray
Stingray
5,001 Posts

Re:Post any Mysterious Travel - The Magic Diary technical issues here only

[Post New]by phatkhat on Jul 4, 10 10:43 PM
Game crashed my computer about 5 minutes before the end of the demo. Had to power down and restart. Then my progress was gone. If all these errors I'm having aren't from Flash, or from the GM, I don't know what they are. I don't have these problems at other sites.l

 

Re:Post any Mysterious Travel - The Magic Diary technical issues here only

[Post New]by Houlty on Oct 15, 11 9:37 AM
I cannot get past the stage of opening the padlock on the cave door and it will not let me dig the muck either. Each time I use the hint button it takes me to both of the above but t won't do anything

 
bfgArnoStyx
Stingray
Stingray
5,877 Posts

Re:Post any Mysterious Travel - The Magic Diary technical issues here only

[Post New]by bfgArnoStyx on Oct 15, 11 9:49 AM
phatkhat, if you've already taken a look at the following help articles:

Game Crashing, Freezing, or Blank Screen

Save Errors

I'd recommend writing in to Tech Support to let them know what you've experienced with the game.

Houlty, you may want to see if uninstalling and reinstalling might help. If not, you can also try starting over with a new player profile. You are also welcome to contact Tech Support at any time you'd like further assistance with any issues you're seeing with the game.

Thanks for posting your tech issues in this thread!

-bfgArnoStyx

 
 
 
 
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