Daxadillion
Barracuda
Barracuda
3,292 Posts

Please post any TECH ISSUES for Mystery Case Files: The Revenant's Hunt here.

[Post New]by Daxadillion on Jan 19, 18 12:38 AM
A thread for any tech issues you may have. Please also include the operating system you are using.

Edited on 01/19/2018 at 9:28:45 AM PST


 
bfgIlinalta
Moderator
Moderator
3,807 Posts

Re:Please post any TECH ISSUES for Mystery Case Files: The Revenant's Hunt here.

[Post New]by bfgIlinalta on Jan 19, 18 9:28 AM
Howdy Everyone!

If you are having problems getting the game to work correctly, we highly recommend visiting the Big Fish Games Help pages as they are always the quickest way to get technical problems resolved. Here are a few suggested help articles that have helped past players correct these types of problems:

Game Crashing, Freezing, or Blank Screen
Game Compatibility
Run Game as Administrator

If you are not able to get a game working properly using Big Fish Games Help, please get in touch with Customer Support Team. It would also be helpful if you could state what system you are playing the game on (i.e. PC, MAC or Mobile), so we can provide you with the appropriate support as quickly as possible.

*Finally, please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'

bfgIlinalta

 

Re:Please post any TECH ISSUES for Mystery Case Files: The Revenant's Hunt here.

[Post New]by Tenafhum1 on Jan 19, 18 2:35 PM
Bought the full version, but it stops after the demo and tells me to buy the full version. I hate to lose what I have already completed in the game but I guess I will uninstall and reinstall. If there is a better way let me know. Thanks!

 

Re:Please post any TECH ISSUES for Mystery Case Files: The Revenant's Hunt here.

[Post New]by Tenafhum1 on Jan 20, 18 7:38 AM
Works fine now. I uninstalled and reinstalled the game and used a new profile name. Nice game!

 
dollyflower
Pufferfish
Pufferfish
1,373 Posts

Re:Please post any TECH ISSUES for Mystery Case Files: The Revenant's Hunt here.

[Post New]by dollyflower on Mar 22, 18 6:28 PM
No tech issues. Windows XP.

 
 
 
 
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