Posts created by pyiap

 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:56 PM
tuttepeever wrote:I know that is what I am supposed to do but I can't pick up the hourglass from the inventory box at the bottom of the screen. I was able to, the first time and then when I went to give the constellation to the Wizard the curtain was down already and he had disappeared. On the second and third go around is when I couldn't pick up the hour glass. In all three cases, the curtain was down anyway so I would never have been able to give it to him. Why does he disappear as soon as he has given the hourglass to me?

It seems from reading all these posts, that this game is too unstable for some of us. I just bought a new Vista with enough GB's and Ram and everything else works just fine. I have purchased over 30 games and all but this one, Magic Encyclopedia and Kuros have run without problems. The ones I mentioned all freeze in the same place regardless of what I do and how many attempts I have made. I am getting slightly frustrated with this problem and in the future, it may influence me in terms of whether I will choose to purchase any more games. That would be very sad indeed. A few days earlier I had purchased Princess Isabel and had no problems whatsoever. What is it about some games that create these problems????????


oh the tent flap is down, you need to change the scene to day for the magic merchant to appear. he only comes out in the day.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:51 PM
tuttepeever wrote:
pyiap wrote:
tuttepeever wrote:I have now uninstalled and reinstalled this game three times. As soon as the Wizard gives me the enchanged hourglass the curtain falls down. When I go up to the stars it won't allow me to pick up the hourglass in my inventory to place it on the stars. Why does the same problem occur in the same place when everything else has gone smoothly? I have had the same problem with Magic Encyclopedia in the Magician's room where it won't allow me to pick up the book. Does anyone have a suggestion? I hate not being able to play a game I would otherwise really enjoy and have purchased.


you need to put the enchanted hour glass on the star to slow down time. as for the Encyclopedia in the Magician's room I'm not sure what you mean.


Ah, sorry to misread. what do you mean by "the curtain falls down?" When you pick up the enchanted hour glass it should change into a large semi transparent circle. It won't look anything like icon in the inventory. I'm assuming nothing shows up though and the item doesn't darken in your inventory when you pick it up. Have you tried clicking on it and then clicking on the constellation? Even though it's not on the cursor it still might register the click and actually be on your cursor.

I'm still not sure what you mean by Magic encyclopedia though in the Magicians room. do you mean the cloud book in the tree house?
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:26 PM
kbuginnc wrote:Alas, I too have not been able to continue with game due to the catwalk/missing arrow issue. Ugh! Waiting for a fix - in the mean time think I will create new player and start over! Yay for thinking positive!


In the catwalk scene the back arrow location is a bit funky. It's not at the bottom of the screen but in the mid to lower left hand corner of the screen. You'll see a rope hanging down, it's the same rope you climbed up to get into the scene.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:20 PM
wonderkin wrote:If you liked the game, here is an interesting Q and A with the Developers:
http://g4tv.com/thefeed/blog/post/698841/Drawn-The-Painted-Tower-Promises-More-Point-N-Click-Adventures.html?utm_source=g4tv&utm_medium=rssfeeds&utm_campaign=TheFeed


Heh, i want to set the record straight, It's Brian Thompson, not Brian Thomson.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:19 PM
Drawn 2 is in the works, I'm excited to see how it turns out too ;-) as for the new MCF, Picman said it's supposed to come out later this year so you don't have to wait too long.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:14 PM
try talking to the witch doctor again, after his dialog the arrow should reappear.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:10 PM
kermit21 wrote:i get past the dragon, it blows its fire, b/c i stole from it, then i exit the painting and into the room w/ the ice, but its all dark, i can hear music, i can faintly see the pictures, but no cursor, nothing happens. i'm guessing the ice is supposed to melt from the dragon's fire. i have tried restarting the game at least 3 times i can get back into the dragon, but once i leave, i get the same result. what's going on?


Hmm, this is odd. are you able to navigate anywhere after the dragon fire occurs? You should be forced out of the painting and see an animation of fire melting the griffin in the center. After the animation occurs you should be able to navigate as normal.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:01 PM
brandicehoward wrote:I am running Vista home pro, all updates, downloaded and instwalled most recent Direct x. Still no good. Any Suggestions? Here is the application log:

8:55:22 PM tarting Application
8:55:22 PM tarting Drawn build 20080617
8:55:22 PM:Booting up from folder:
8:55:22 PM ate:9/6/2009
8:55:22 PM:Windows Revision:393347078
8:55:22 PM:Using storage folder:C:\Program Files\Drawn - The Painted Tower\\Big Fish Games\Drawn\
8:55:22 PM:Initializing sound engine, engine=
8:55:23 PM:Initializing graphics engine, D3D9 Renderer, Fullscreen = TRUE
8:55:23 PM TT enabled
8:55:23 PM:Querying D3D9 mode, checking device capabilities
8:55:23 PM:target Bitdepth : 32
8:55:23 PM:Current Window Target 394542
8:55:23 PM:FD3D9 Created
8:55:23 PM epth format D24S8 supported
** ERROR **:8:55:23 PM:Cannot Create Device: Invalid Call
** ERROR **:8:55:23 PM:Cannot Create Device: Invalid Call
8:55:23 PM oftware Vertex Processing Used
8:55:23 PM:Free VRAM:350 MB
8:55:23 PM:Checking D3D9 caps:
Max Text.W:4096
Max Text.H:4096
Persp. Text:1
Src Blnd:16
Dst Blnd:32
T. Alpha:4

8:55:23 PM:Checking D3D9 caps:
Max Text.W:4096
Max Text.H:4096
Persp. Text:1
Src Blnd:16
Dst Blnd:32
T. Alpha:4

8:55:23 PM 3D9 caps OK
8:55:23 PM:Initiazing video mode : 1280 x 800, Fullscreen
8:55:23 PM:Window created, handle = 394542
8:55:23 PM:CreateVertexBuffer:00000000
8:55:23 PM:VRAM found:0 Mb
8:55:23 PM:Keeping 32 bit colour texture storage
8:55:23 PM:Initiazing video mode : DONE
8:55:23 PM:Loading fonts
8:55:24 PM:fonts loaded
8:55:24 PM:Third Party Value :0
(...)
8:55:50 PM:Checking D3D9 caps:
Max Text.W:4096
Max Text.H:4096
Persp. Text:1
Src Blnd:16
Dst Blnd:32
T. Alpha:4

8:55:50 PM 3D9 caps OK
8:55:50 PM:Initiazing video mode : 1280 x 800, Fullscreen
8:55:50 PM:Window created, handle = 591150
8:55:50 PM:CreateVertexBuffer:00000000
8:55:50 PM:VRAM found:0 Mb
8:55:50 PM:Keeping 32 bit colour texture storage
8:55:50 PM:Initiazing video mode : DONE
8:55:50 PM efreshing all the 766 sprites
8:55:50 PM efreshing all the sprites : DONE
8:55:50 PM:Create Work Sprite
8:55:50 PM:Too many restores, exiting Game


have you tried updating your video drivers? There's probably a FAQ somewhere on the site on how to do it, I just don't know off the top of my head.
8:55:23 PM:VRAM found:0 Mb
doesn't sound too good.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 10:55 PM
dennyPCW wrote:When I type in that line, my computer can't find the folder. Where else might it be?
I'm running Windows Vista.

pyiap wrote:To anyone who are having blue screen issues when entering the tower or entering a painting. The issue maybe linked to directx or your graphics drivers. This may not work on all cases but hit

start->Run and type in %appData%\Big Fish Games\Drawn
open up the GameSettings.ini file
Change RenderingDriver=DIRECT3D to RenderingDriver=DIRECT3D7

This will force the game to run in Directx7 and see if this fixes the blue screen crash.
If it doesn't try changing it to
RenderingDriver=OPENGL

-Peter


By default, On vista the path is C:\Users\Peter\AppData\Roaming\Big Fish Games\Drawn
Make sure you change Peter to your current user name.

This isn't the case if %appdata% is changed on your machine. you should be able to copy and paste %appData%\Big Fish Games\Drawn directly into the file path in windows explorer, note not internet explorer.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 10:53 PM
tuttepeever wrote:I have now uninstalled and reinstalled this game three times. As soon as the Wizard gives me the enchanged hourglass the curtain falls down. When I go up to the stars it won't allow me to pick up the hourglass in my inventory to place it on the stars. Why does the same problem occur in the same place when everything else has gone smoothly? I have had the same problem with Magic Encyclopedia in the Magician's room where it won't allow me to pick up the book. Does anyone have a suggestion? I hate not being able to play a game I would otherwise really enjoy and have purchased.


you need to put the enchanted hour glass on the star to slow down time. as for the Encyclopedia in the Magician's room I'm not sure what you mean.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 12:28 PM
tuezdaye wrote:

Peter thank you. When I posted I was answering a query from someone earlier in the thread that asked if they'd gotten a response from tech. AFTER I posted that I continued reading and saw that a developer had arrived and was answering questions, You. I went back and edited my post to take out the 'snark' and say thanks.

My problem had been that the standard cursor would not change to the 'go forward' cursor after opening the cloud door. I tried exiting game, re-entering. Exiting, rebooting, re-entering. Uninstall, reboot, reinstall. I even tried a system restore to an earlier point after uninstalling.

My system is WinXP
2.8 GHZ
916 Mgs Ram
Directx 9

After getting no response from writing (that is not a criticism, i know they are snowed), my last ditch effort was a new profile name and start over. At that point it did work, albeit slowly and with some stuttering in dialogue.

However that being said, once I go further into the game the stuttering stopped and very weirdly, the further I got into the game, the faster it loaded from painting to painting. I have to say though that I was afraid to close it in case it hung again, and I loved it so much I just kept playing until 4am.

It really is a magnificent game.


Thank you for your patients. The reason it stutters when you first start up the game is because we try to background load as much of the next zone as possible, this takes some processing time away from the actual game so there are some performance degradations while this occurs. This is to try to reduce as much waiting time as possible between each zone.

As for your specific issue, disappearing cursors seem to be a recurring issue on just some machines and is very hard to track down. it is a bug in the game and not your computer. Unfortunately there really isn't a simple solution to fix except to give you a new profile if this happens every time.

I've uploaded a new profile here
http://rapidshare.com/files/276520140/Chapter1Snapshot.zip.html
I'm not sure how tech savy you are, but you'll need to go to
%appData%\Big Fish Games\Drawn\profile
select your profile name in the folder list and unzip the entire zip file into that folder and overwrite everything. This may be a bit daunting for people who aren't tech savy though.

I'm sorry there isn't a better solutions right now. I know how eager people are to play it.

-Peter
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 12:04 PM
perinwyr wrote:I am having trouble with chapter 2, after the bell brakes the walkway. I have looked in the strategy guide, which is the same as the walkthrough. Can't get the cursor to click downwards 4 times. there hasn't been an issue for me up to this point, usually can figure using trial & error but for the life of me I am truly stuck & am thinking maybe some kind of technical problem going on. Though the game does not appear to of crashed if it did wouldn't the game stop? the game still seems to be functioning can hear the music & am able to move my cursor around but the cursor does not change to downward cursor which I think it needs to then you are suppose to click at bottom of screen 4 times but my cursor stays as regular cusor and the scene remains does not freeze but continues to do nothing. I would really appreciate some feed back if anyone has had this problem & has solved the dilemma can you please reply. I have never had any technical problems before with BF games & have basically just begun this wonderful journey it would be a shame to have to stop playing.


unfortunately this is a bug in the game that happen only on certain peoples machines, There is no quick fix except to bypass it by replacing your profile or maybe starting over from a new profile, but starting over may not fix the issue.

I've uploaded a new profile here
http://rapidshare.com/files/276511785/Chapter2Snapshot.zip.html
which should start you off where you left off and have the navigation arrows active. I'm not sure how tech savy you are, but you'll need to go to
%appData%\Big Fish Games\Drawn\profile
select your profile name in the folder list and unzip the entire zip file into that folder and overwrite everything. This may be a bit daunting for people who aren't tech savy though.

I hope that helps

-Peter
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:43 AM
tuezdaye wrote:
annh25 wrote:Y

Has anyone who sent an email to Tech Support received an actual answer and a resolution to the problem other than just a form response?


No, no response. But in all fairness my auto response form said that response time was currently running at about 48 hours and for me it's only been 38 hours so far. Plus it's a holiday weekend and while someone said their tech is 24/7 they may have a less than full tech crew. I won't fault them for taking days off. Tech is a stressful job.

What I AM tweaked at is that a mod stated that tech support does not read the tech threads here, which is why we evidently keep getting the canned post to go to the help page, which most of us have already done.

So if anyone here has not written to tech and is waiting patiently for a response here, it is apparently a waste of time. :\ (and makes me wonder what this thread if for in the first place)

Big "tsk"

tuez


They're actually pretty back logged over in Customer Support since it's a holiday weekend and an internal studios was just released. They're a very dedicated team and are working through the long weekend to try to resolve as many issues as possible.

I'm sorry to hear you're having problems though. Drawn has been the testing bed for a lot of new things and there are bound to be problems with it. We're trying to push the envelope and because of that our minimum spec as taken quite a jump over other casual games. We realize that not everyone has a 10Ghz computer with massive amounts of RAM but to accomplish some of the things we wanted to do we needed to push it up a bit, this is why some people with older machines have had longer then normal loading times between scenes. I'm not sure why it would hang at the cloud door though, does it just show the loading screen with the sun rotating? or is it just black? If it's the rotating sun that it's loading the next zone and you need to be patient... on a very old machine this could take a few minutes, it's surprising to me that it takes 2 mins to go in and out of the farm painting though. what are your system specs?
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:16 AM
govegril wrote:On my second play through I did not have the trouble with the directional arrows. I was not doing so much random clicking which is what I now believe was causing my problem. Not sure there but I know especially in that witchdoctor painting I was clicking everywhere at one stage and where I got stuck without an arrow the longest.



unfortunately the only fix i can think of it to talk to the witch doctor. after his dialog he should restore the back arrow to exit out of the painting. if that doesn't work there's not much else we can do =( I might be able to send you a new profile other wise you'd need to start over. I'm sorry.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 11:12 AM
Howatch wrote:I just wanted to say thank you very much for posting here, Peter; it's a beautiful game and it runs flawlessly for me. It's much appreciated that you take the time to post here in order to try and help others resolve technical issues.


Your welcome =). I hope you enjoyed the game. It was a blast to make and the entire team has been eagerly reading all the reviews in the forums.
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 10:50 AM
you'll need to change it back to day =)
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 10:38 AM
To anyone who are having blue screen issues when entering the tower or entering a painting. The issue maybe linked to directx or your graphics drivers. This may not work on all cases but hit

start->Run and type in %appData%\Big Fish Games\Drawn
open up the GameSettings.ini file
Change RenderingDriver=DIRECT3D to RenderingDriver=DIRECT3D7

This will force the game to run in Directx7 and see if this fixes the blue screen crash.
If it doesn't try changing it to
RenderingDriver=OPENGL

If these don't work I'm not sure what the solution is. It's definitely a hardware compatibility issue and there's something funky with either the installation of directx or the version of the graphics drivers on your computer.

As for disappearing arrows in the witch doctor scene, this seems to be a rare random bug that happens, we haven't been able to track it down yet. But if you're ever stuck in a scene without a back arrow where it should be and there's a character on screen talk to them. They should restore that arrow back. If you're still stuck I'm sorry to say but you may have to restart your profile. Make sure you're not overlooking where the exits are though, in paintings they're mostly located at the bottom of the screen. In the tower they can be almost anywhere.

Also if you're having problems with performance, The game runs better in windowed mode then it does in full screen.

I hope this helps with technical issues.

If anyone has any other questions don't hesitate to PM me, I'm one of the developers for the game and I won't have all the answers but I will try to resolve your problems as soon as I can. I'm sorry for any headaches we may have caused and hope you all can enjoy the game as much as we had creating it.

-Peter
 
 
 posted in Drawn: The Painted Tower ™ on Sep 6, 09 10:19 AM
sly59 wrote:i am almost at the end of the game and i am stuck. i am at iris' book and i need to go back to the foyer to pick up the differend parts of paintings. i can back up to the hall of gialnt and then the game will not let me go back any further. what have i missed?

The back arrow is near the bottom left corner of the screen. It looks like a man hole cover thingy
 
 
 posted in Hidden Expedition: Amazon ™ on Jun 21, 08 12:00 AM
jduhaime wrote:I can't find the crow bar in the scene with the blue flowers. anyone know where it is?????? Thank you!!!!!!!!!

The lever is the key.
 
 
 posted in Hidden Expedition: Amazon ™ on Jun 20, 08 11:58 PM
mccrarym wrote:I'm stuck too, I have a gas can, pliers and a light bulb. The boat is lit up, but I don't know what to do next!! How do I get to the machine that makes the oars?

A chain blocks your way on somewhere in the first scene. Find and cut it to open up something new.
 
 
 
 
 
Big Fish Games Forums > Profile for pyiap > Posts created by pyiap
 
 
 
Go to:   
 
 
 
KEY:    Unread    Read    Sticky    Locked    Announcement    Moved    Moderator