I have been unable to play so far.
I purchased the Collectors Edition on christmas day.
On first opening to play I am asked for a registration name and key.
This has never happened to me before...do i just use my login email address and password or is it something different again?

I have so far started this game twice. Each time I have returned from exiing the game I find items missing or puzzles solved prior to exiting now unable to be solved because the items needed to complete puzzle have already been retrieved. Normally this would not be a problem for me since I generally play until complete, but I am sick and cant concentrate for long periods. This is the last game I have downloaded that I haven't played and I would like to be able to play it. Please fix it and let me know you have (possible patch?) or return my credits and cost of download so I can start another

But how do we open it???