Two issues for me and I've only just bought the game (for Ipod) Fiirst problem was that, at the church alter, the pins and hair flew off and landed somewhere else. Couldn't click on them to get them back, so had to restart game as another user. Once restarted, didn't have this problem but did have the problem your other user has mentioned that went into the laboratory with the key card. Came out again to look for way to light bunsen burner and when came back, door was shut. Asked again for keycard but no longer in my inventory. I am REALLY unimpressed.