Posts created by bfgBaikal

 
 
 posted in Mother Nature on Feb 13, 12 12:37 AM
Hi Fishies!

What do you think of Mother Nature ? We’d love to hear all about it, together with many of the other fishies in our pond! You can now share your review on our website, just pop over to the Mother Nature page here.

Unsure how to submit a review? Please check our help article Big Fish Game Reviews for more information.

After sharing your review on our website, please feel free to repost your review in this thread!

Remember, a lot of fishies that will be reading your review will have never played the game before. If you are posting spoilers, be sure to include the words SPOILER ALERT at the top of your post .

To help other players get the most out of your review, you could add a note stating if you played the trial or full version and how far you have gotten in the game.

If you’re experiencing technical issues with this game, be sure to swim over to the support thread dedicated to the game here.

**If you are seeking game help, the best thing to do is to start a new thread in the Game Forum by clicking on 'Create New Discussion'!

Happy gaming!

bfgBaikal
 
 
 posted in Mother Nature on Feb 13, 12 12:34 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game

Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'
 
 
 posted in Ghost Towns: The Cats Of Ulthar Collector's Edition on Feb 12, 12 5:37 AM
Hi Fishies,

I was wading by and saw that some fishies are having trouble getting the game to display. The first thing I would recommend doing, is checking out out the Help Pages.

To ginny46, I think the following article will be best for your issue:

Game Crashing, Freezing, or Blank Screen

To dmhetman, to resolve an Access Violation error message, please take a look at the following article:

Access Violation

Of course, you can contact our Customer Support team for more assistance. Just click on the green on the right to get to our Help pages, and if you still need assistance, click Contact Us to the bottom-left of the screen to submit a help ticket.

Hope this helps!

bfgBaikal

 
 
 posted in Mishap: An Accidental Haunting ™ on Feb 12, 12 3:13 AM
Hi doccat5, dollycashplayer and Jan69,

I was just swimming by and saw that you had some trouble with the game cursor and slow load times.

To get your game running at it's most efficient, I highly recommend the advice in the following Help article:

Game Crashing, Freezing, or Blank Screen

If you are having trouble with your game and would like some support, be sure to get in touch with our Customer Support and one of our excellent Reps will be happy to help. Just click on the green on the right to get to our Help pages, click Contact Us to the bottom-left of the screen to submit a help ticket.[/b]

Also, since we already have a thread for tech issues, I'm going to lock this thread to avoid any confusion, but please feel free to repost your comment in the thread Here.

Hope this helps!

bfgBaikal
 
 
 posted in Sea Legends: Phantasmal Light on Feb 12, 12 2:58 AM
Hi Fishies,

Was just paddling past and wanted to make Momhart's Walkthrough clickable.

Thanks for posting Momhart!

This free Walkthrough, along with many others, are available on our Blog!

You can find our blog by clicking on the Big Fish Games logo at top left to go to the home page. Then, click on “Blog” under “Featured Areas” on the left side of the page. On the very top of the blog is a link to all of the walkthroughs we’ve posted.

Hope this helps!

bfgBaikal
 
 
 posted in Ghost Towns: The Cats Of Ulthar Collector's Edition on Feb 12, 12 12:18 AM
Hi Fishies!

What do you think of Ghost Towns: The Cats Of Ulthar Collector's Edition? We’d love to hear all about it, as would many of the other fishies in our pond! You can now share your review on our website, just pop over to the Ghost Towns: The Cats Of Ulthar Collector's Edition page here.

Unsure how to submit a review? Please check our help article Big Fish Game Reviews for more information.

After sharing your review on our website, please feel free to repost your review in this thread!

Remember, a lot of fishies that will be reading your review will have never played the game before. If you are posting spoilers, be sure to include the words SPOILER ALERT at the top of your post .

To help other players get the most out of your review, you could add a note stating if you played the trial or full version and how far you have gotten in the game.

If you’re experiencing technical issues with this game, be sure to swim over to the support thread dedicated to the game here.

**If you are seeking game help, the best thing to do is to start a new thread in the Game Forum by clicking on 'Create New Discussion'!

Happy gaming!

bfgBaikal
 
 
 posted in Ghost Towns: The Cats Of Ulthar Collector's Edition on Feb 12, 12 12:16 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game

Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'
 
 
 posted in Fear for Sale: Sunnyvale Story Collector's Edition on Feb 12, 12 12:09 AM
You can give this game a go by going to the game page here. The gameplay will be the same across both PC and Mac platforms, so please feel free to use this forum for any questions, tips and tricks with other GAME players.

If you need a hand in resolving technical trouble for your Mac game, we recommend getting in touch with our Tech Support through our Webform, or if you're a Game Club Member, by connecting to Live Chat. To find answers online, be sure to check our Mac Game Errors help article.

For questions about how to use the forums, please click the FAQ link to the right of this page.

Happy gaming!

bfgBaikal
 
 
 posted in Sea Legends: Phantasmal Light on Feb 11, 12 1:06 AM
Hi limey_scale,

I was was just swimming by and noticed that when you downloaded the game, all you got was a pink screen with no cursor.

I would encourage you to check out the following Help article which has some great advice that may help in getting your game to display:

Game Crashing, Freezing, or Blank Screen

If you are still not able to get a game working properly using our Help pages, please get in touch with our Customer Support team and one of our Reps will be happy to help you! You can find a link to contact our Support team on the front page of our Help pages.

Since there is a stickied thread for Technical issues, I am going ahead and locking this thread to keep things tidy but feel free to report the issue here.

Hope this helps!

bfgBaikal
 
 
 posted in Mishap: An Accidental Haunting ™ on Feb 11, 12 12:53 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game

Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'
 
 
 posted in Happy Chef on Feb 11, 12 12:46 AM
You can give this game a go by going to the game page here.

The gameplay will be the same across both PC and Mac platforms, so please feel free to use this forum for any questions, tips and tricks with other Happy Chef players.

If you need a hand in resolving technical trouble for your Mac game, we recommend getting in touch with our Tech Support through our Webform, or if you're a Game Club Member, by connecting to Live Chat.

To find answers online, be sure to check our Mac Game Errors help article.

For questions about how to use the forums, please click the FAQ link to the right of this page.

Happy gaming!

bfgBaikal
 
 
 posted in Sea Legends: Phantasmal Light on Feb 11, 12 12:38 AM
Hi Fishies!

What do you think of Sea Legends: Phantasmal Light? We’d love to hear all about it, as would many of the other fishies in our pond! You can now share your review on our website, just pop over to the Sea Legends: Phantasmal Light page here.

Unsure how to submit a review? Please check our help article Big Fish Game Reviews for more information.

After sharing your review on our website, please feel free to repost your review in this thread!

Remember, a lot of fishies that will be reading your review will have never played the game before. If you are posting spoilers, be sure to include the words SPOILER ALERT at the top of your post .

To help other players get the most out of your review, you could add a note stating if you played the trial or full version and how far you have gotten in the game.

If you’re experiencing technical issues with this game, be sure to swim over to the support thread dedicated to the game here.

**If you are seeking game help, the best thing to do is to start a new thread in the Game Forum by clicking on 'Create New Discussion'!

Happy gaming!

bfgBaikal
 
 
 posted in Sea Legends: Phantasmal Light on Feb 11, 12 12:34 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game

Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'
 
 
 posted in Maestro: Notes of Life on Feb 10, 12 8:48 AM
Hi Fishies,

Just swimming by to make prpldva's link "clickable"

That's for posting it prpldva

Good luck and happy gaming!

bfgBaikal
 
 
 posted in Maestro: Notes of Life on Feb 10, 12 7:05 AM
Hi kglen1,

Sorry to see you had trouble accessing the game.

If you are receiving an Access Violation, I recommend checking out the following Help article which has some great advice:

Access Violation

Of course, you can always get touch with our Customer Support and one of our excellent Reps will be happy to help you. Just click on the green on the right to get to our Help pages, and if you still need assistance, click Contact Us to the bottom-left of the screen to submit a help ticket.[/b]

Hope this helps!

bfgBaikal
 
 
 posted in Haunted Legends: The Queen of Spades on Feb 10, 12 2:43 AM
Hi Li5a30,

Welcome to the Pond!

I can see that you are having some trouble finding that bag of sand!

If you haven't already, I'd encourage you to check out our Complete Walkthrough, which is full of tips, tricks, and helpful screenshots to guide you through the game.

(you can click on the above link to be taken directly to the walkthrough)

Helpful tip: Once you're on the walkthrough, use your computer’s search function (CTRL + F keys) and type "sand" or another relevant word to jump straight to the section of the game that you’re currently at.

If you feel you've reached a technical issue, be sure to get in touch with our Customer Support and one of our Reps will be happy to help. Just click on the green on the right to get to our Help pages, and if you still need assistance, click Contact Us to the bottom-left of the screen to submit a help ticket.[/b]

I hope this helps, and happy gaming!

bfgBaikal
 
 
 posted in Haunted Past: Realm of Ghosts on Feb 10, 12 1:01 AM
You can give this game a go by going to the game page here. The gameplay will be the same across both PC and Mac platforms, so please feel free to use this forum for any questions, tips and tricks with other Haunted Past: Realm of Ghosts players.

If you need a hand in resolving technical trouble for your Mac game, we recommend getting in touch with our Tech Support through our Webform, or if you're a Game Club Member, by connecting to Live Chat.

To find answers online, be sure to check our Mac Game Errors help article.

For questions about how to use the forums, please click the FAQ link to the right of this page.

Happy gaming!

bfgBaikal
 
 
 posted in Maestro: Notes of Life on Feb 10, 12 12:51 AM
Hi Fishies!

What do you think of Maestro: Notes of Life ? We’d love to hear all about it, together with many of the other fishies in our pond! You can now share your review on our website, just pop over to the Maestro: Notes of Life page here.

Unsure how to submit a review? Please check our help article Big Fish Game Reviews for more information.

After sharing your review on our website, please feel free to repost your review in this thread!

Remember, a lot of fishies that will be reading your review will have never played the game before. If you are posting spoilers, be sure to include the words SPOILER ALERT at the top of your post .

To help other players get the most out of your review, you could add a note stating if you played the trial or full version and how far you have gotten in the game.

If you’re experiencing technical issues with this game, be sure to swim over to the support thread dedicated to the game here.

**If you are seeking game help, the best thing to do is to start a new thread in the Game Forum by clicking on 'Create New Discussion'!

Happy gaming!

bfgBaikal
 
 
 posted in Maestro: Notes of Life on Feb 10, 12 12:43 AM
If you are having problems getting the game to work correctly, we highly recommend going to our Help pages. Using our Help pages is always the quickest way to get technical problems resolved. Here are a few suggested articles that have helped many people correct these types of problems in the past:

Frequent Crashing of Game

Game Compatibility

While we can offer a known solution for technical issues in the forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

The forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix.

If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages.

*Please reserve this thread for tech issues only. If you are seeking game play assistance (i.e. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.'
 
 
 
 
 
 
 
 
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