Hi,

Luxor is not able to open on Windows 7 Home Premium 64-bit

We receive the below error when opening the application:-

https://onedrive.live.com/redir?resid=909360BAE7235A7B!124&authkey=!AFZpxn2qZrYodA4&v=3&ithint=photo%2c.PNG

It installs fine but will not load.

Event Viewer logs the below application crash:-

Faulting application name: fhfpncp.exe, version: 1.0.5.34, time stamp: 0x4a04d33e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00596871
Faulting process id: 0x1240
Faulting application start time: 0x01cf411f6776e5cd
Faulting application path: C:\Program Files (x86)\Luxor\fhfpncp.exe
Faulting module path: unknown
Report Id: a5403082-ad12-11e3-9d90-f0def1ecb6c9

Any help appreciated with this please...

Many Thanks
Debs